ISO 9001 is a quality management system criteria which is based on a number of quality management principles with prime focus on delivering quality product to customers and empower businesses. ISO doesn’t certify any organization. The certification is conducted by external certification bodies.

ISO 9001 is an internationally recognized standard which is a minimum expectation set by major companies from its suppliers and partners. It can be implemented in almost all industries of almost every size.

It is important for management to understand the importance of the certification so that they can support the entire process. It is also important for the employees and business partners to understand how the certification is going to help them in long run so that they are invested in the process rather than considering it a mandate from management.