Following are some of the benefits of employing workflows – 
1. Automation of business processes
2. Manage dependencies between activities and ensure timely closure
3. Improve transparency in the system in regards to the activities to be performed
4. Easy substitution of task owners in case of change 
5. Activities can be assigned to a group of owners

Following are some of the scenarios where workflows can be employed – 
1. Orders Return Clearance approval 
2. Approval of Purchase Order Requests
3. Adding new Business Partner
4. Access approval for new system users
5. Send notification on Order Delivery

In coming posts on this topic, we will cover some of these scenarios as case studies.

~S